Stellar ramps up call centre operations in the Philippines October 8, 2007
Posted by stellarnews in Uncategorized.Tags: call centre Philippines
add a comment
Stellar, a leading global call centre and business process outsourcing provider, today announced that Stellar Philippines has commenced recruiting inbound customer service representatives for their call centre in Cubao.
“Stellar Philippines is experiencing rapid growth, and we currently plan on hiring 100 people per month until we reach our target of 1,100 employees” said Arthur Harrow, Chief Executive Officer, Stellar Philippines. “We are quickly establishing a reputation as an employer of choice here in Cubao, and our call centre facilities and employment conditions are world class”.
The current recruitment drive supports the recent acquisition of two new clients from North America who have outsourced their inbound call centre services to Stellar.
The new centre in Cubao is fully equipped with the latest call centre technology. It has an impressive array of staff amenities, including a dedicated recruitment and training centre, kitchen, dining and recreation rooms, Internet café and sleeping quarters. The centre is strategically located in Cubao, Metro Manila, within the CBD of Quezon City, which is serviced by excellent transport infrastructure. Stellar staff enjoy the convenience of working in a location serviced by both the LRT and MRT train systems and being surrounded by a number of large commercial malls for shopping and eating out. The new Cubao centre is located at Superstore Building, Times Square Street, Araneta Center, Cubao, Quezon City and prospective employees can contact Niza Sarmiento, Vice President Human Resources, by email jobs@stellargsp.com to find out more about current career opportunities.
About Stellar
Stellar is a leading global call centre and business process outsourcing provider, with over 6,000 employees across 19 outsourcing centres in Australia, UK, USA, Canada and the Philippines. Stellar’s consistent service quality across various communication channels helps clients reduce operating costs, improve quality levels and increase revenue and profitability. The company serves a range of clients in the telecommunications, utilities, transport, finance, government and manufacturing industries. In addition to call centre outsourcing, Stellar specialises in document management, workflow automation technology and process outsourcing solutions. For more information, visit www.stellarBPO.com For further information please contact:Niza SarmientoVice President Human ResourcesStellar Global Solutions PhilippinesEmail: nsarmiento@stellargsp.com
Stellar expands internationally into the Philippines February 6, 2007
Posted by stellarnews in Uncategorized.Tags: business process outsourcing, call centre Philippines, contact centre outsourcing, offshore outsourcing
add a comment
Stellar, a market-leading contact centre outsourcing provider, today announced the establishment of a new business process outsourcing facility in the Philippines, to service domestic and international clients seeking a low-cost offshore outsourcing solution.
The Philippines centre will house contact centre and business processing services, and is located in Cubao, Quezon City. Client Services will continue to be provided by the Australian-based management team.
“Expanding into the Philippines builds on Stellar’s impressive growth over the past 8 years during which we have established a domestic network of nine call centres employing over 3,000 Australians” said Steve Morphett, Chief Executive Officer, Stellar Global Inc. “We are now in the unique position of being able to offer clients complete location flexibility, whether it’s local, interstate, multi-state, offshore or a combination of locations.”
Due to historical ties and cultural affinity with the United States, the Philippines offers a high degree of written and spoken English proficiency as well as familiarity with Western political, educational, legal, and accounting conventions.
The Philippines has an abundant labour pool that is young, motivated, educated, and proficient in the English language. Labour is cost effective, and telecommunications services have been deregulated, resulting in abundant bandwidth and low telecoms costs between the Philippines and global destinations.
Richard Mann, Director Business Development, Stellar said that “Stellar has received interest from a number of domestic and international companies who are exploring the option of outsourcing call centre and business process services offshore”.
